State Farm® Insurance Agent Teresa Garten
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Burlington Office
May 22, 2026
5
out of
5
rating by Burlington Office
"After my parked hit & run incident, they walked me step by step on how to choose an auto repair shop, how to request a loaner vehicle, how to obtain the vehicle and schedule repairs. It was step by step from start to finish, as painless as possible."
We responded:
"Thank you, Burlington Office! I'm happy to hear that we could guide you through the process after your hit & run incident and make it as smooth as possible. Our team is always here to support you with any questions or needs. We appreciate your support!"
Stephanie McCaffery
May 20, 2026
5
out of
5
rating by Stephanie McCaffery
"Lindsey is the best! When we switched to State Farm she made it so easy and helped us handle multiple areas of insurance. She is great at communicating and following up with us when we need it! Highly recommend!"
We responded:
"Thank you, Stephanie! I'm so happy to hear that Lindsey made your transition to us smooth and efficient. It's wonderful to know that her communication and follow-up have been helpful for you. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
Asia Hirsch
May 7, 2026
5
out of
5
rating by Asia Hirsch
"Teresa Garten and her team are great! I have been purchasing State Farm Insurance through their Ferndale branch for a long time and have only had positive experiences. I recently utilized emergency roadside assistance. The automated process offered by phone was intuitive, facilitated a tow, and made me feel well cared for throughout the day with updates along the way and follow up messages afterwards. I am grateful for all the services they provide and highly recommend."
We responded:
"Thank you, Asia! I'm happy to hear that you had a positive experience with our emergency roadside assistance and that the process was smooth and reassuring. Your recommendation means a lot to us, and we're grateful for your continued confidence in our services. If you ever need anything else, feel free to reach out!"
Kimberlee Knight
May 3, 2026
5
out of
5
rating by Kimberlee Knight
"We had an outstanding experience working with Ali at State Farm in Ferndale, Washington. From start to finish, Ali was personable, professional, and incredibly knowledgeable. She took the time to answer all of our questions clearly and thoroughly, making the entire process feel easy and stress-free. What really impressed us was her ability to find smart ways to save us money—we ended up saving about 40% on our auto and home insurance while actually getting better coverage than we had before. That kind of result speaks for itself. Ali truly goes above and beyond for her clients, and it shows in every interaction. If you’re looking for someone who is not only friendly and easy to work with but also genuinely skilled at what they do, we highly recommend reaching out to her. Thank you, Ali, for such a great experience! ♥️👍"
We responded:
"Thank you, Kimberlee, for sharing your wonderful experience! I'm so happy to hear that our team provided such exceptional service and helped you save significantly on your insurance. Our dedication and expertise truly make a difference. If you need anything else or have further questions, feel free to reach out anytime. Thanks for choosing us!"
Amy O'Neal
May 3, 2026
5
out of
5
rating by Amy O'Neal
"Ali and her team made the enrollment process transparent, efficient, and actually fun! They’re saving me almost $2K a year with upgraded coverage. Thank you, Ali!"
We responded:
"Hey, Amy! Thank you for sharing your experience with our team and for highlighting how clear and efficient the enrollment process felt from start to finish. It’s great to hear you’re seeing significant savings while stepping into upgraded coverage, and we truly appreciate you being part of our office."
Judith Darden
April 25, 2026
5
out of
5
rating by Judith Darden
"Outstanding service from start to finish. They answer all my, sometimes dumb, questions, offer additional services as needed and in general keep us squared away. Alway a great experience dealing everyone."
We responded:
"Thank you, Judith! I'm happy to hear that you had such a positive experience with our team. We’re always here to help with any questions and ensure you have everything you need. Let us know if there's anything else we can assist you with!"
Maralise Fegan
April 24, 2026
5
out of
5
rating by Maralise Fegan
"I recently worked with Ali to switch my family's vehicles and our home insurance and we are so glad we did! We have better coverage at better rates, and a local agent!"
We responded:
"Thank you for your review, Maralise! I'm glad you found better coverage and rates for your family's vehicles and home insurance. Having a local agent truly makes a difference! If there's anything else you need, just let us know."
Rachel Witzel
April 22, 2026
5
out of
5
rating by Rachel Witzel
"I was looking into new home owners ins, as mine had just gone up, Lindsey Hoffman found me ins for 1/2 the cost I was paying with more coverage. She easy to work with and has made the transition seamless."
We responded:
"Thank you for your review, Rachel! I'm delighted to hear that Lindsey was able to assist you in finding a more affordable option with better coverage. It's wonderful to know that the transition was smooth for you. If you need anything else, feel free to reach out!"
Constance Scharff, PhD
April 14, 2026
5
out of
5
rating by Constance Scharff, PhD
"The staff shows up. Excellent service and responds quickly."
We responded:
"Thank you, Constance! I'm happy to know that you received excellent service and prompt responses from our team. We’re committed to providing the best experience possible. Let us know if there's anything else we can assist you with!"
joseph ingebrigtson
April 9, 2026
5
out of
5
rating by joseph ingebrigtson
"great customer service would highly recommend"
We responded:
"Thank you, Joseph! I'm happy to know you appreciated our customer service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Harry Roberts
April 8, 2026
5
out of
5
rating by Harry Roberts
"excellent service Sarah did a perfect job for me Harry Roberts"
We responded:
"Thank you, Harry! I'm glad to hear that Sarah provided you with excellent service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
ranfinance
April 2, 2026
5
out of
5
rating by ranfinance
"Teresa, Kristin and the rest are great at insurance and prompt service. I have had them for all my insurance for many years."
We responded:
"Thank you! I'm glad to know that our team has been delivering excellent service for your insurance needs over the years. Your continued trust means a lot to us. If you ever need anything else, feel free to reach out!"
Lisa Love
March 31, 2026
5
out of
5
rating by Lisa Love
"After years of working with an agent who didn’t follow through, I was incredibly impressed with Sarah at State Farm (Teresa Garten’s agency). She not only found me lower rates than I had previously, but her customer service is truly exceptional. When my mortgage company had an ongoing issue with payments, Sarah stayed on top of it and kept me informed every step of the way. Her attention to detail and proactive communication made a stressful situation much easier. I wouldn’t hesitate to recommend her, she genuinely treats each customer with care and personal attention."
We responded:
"Thank you, Lisa, for sharing your experience! I'm so happy to hear that Sarah provided exceptional service and helped you find better rates. Her dedication to resolving the payment issue and keeping you informed truly reflects our commitment to personalized care. We appreciate your recommendation and are here for any future needs you may have!"
Mary Lou Childs
March 23, 2026
5
out of
5
rating by Mary Lou Childs
"This State Farm agency has very organized people who are really nice. I've been with State Farm Insurance for several decades and they've always been terrific, even when our house was burglarized several years ago and we had a claim. It was just all taken care of. Keep up the good work!"
We responded:
"Thank you, Mary Lou! I'm happy to hear that you've had such a positive experience with our office over the years. It's wonderful to know that we could assist you effectively during your claim. We appreciate your loyalty and kind words. If you ever need anything else, feel free to reach out!"
Chris Dropulich
March 19, 2026
5
out of
5
rating by Chris Dropulich
"One of the easiest transitions that I've ever had from one agency to another and I feel like State Farm was the best choice for me personally, if you're looking to save money, it could be a great fit for you as well."
We responded:
"Thank you, Chris! I'm happy to hear that your transition was smooth and that you feel confident in choosing State Farm. It's wonderful to know that you see the potential for savings with us. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
Tim Anderson
February 25, 2026
5
out of
5
rating by Tim Anderson
"Great customer service!"
We responded:
"Thank you, Tim! I'm happy you appreciated our customer service. If you ever need anything else, feel free to reach out!"
carol mercier
January 20, 2026
5
out of
5
rating by carol mercier
"Sarah did a great job re our house insurance. So good, that we changed insurers and agencies."
We responded:
"Thank you, Carol! I'm happy to hear that Sarah provided such excellent service with your house insurance. We appreciate your trust in us and are glad to have you with us. If you need anything else, feel free to reach out!"
Elise Oveson
October 30, 2025
5
out of
5
rating by Elise Oveson
"I recently set up both my home and auto insurance through State Farm with Lindsey Hoffman. I couldn’t be more impressed with the service. From the very first call Lindsey was knowledgeable, patient and thorough in explaining my options. The process was smooth and efficient. They even followed up to make sure I understood and felt comfortable moving forward."
We responded:
"Thank you, Elise! I'm happy to hear about your positive experience with Lindsey. It's great to know that her knowledge and patience made the process smooth and efficient for you. We’re always here if you have any questions or need further assistance!"
K Dougherty
October 2, 2025
1
out of
5
rating by K Dougherty
"I was recommended to this office by my former Statefarm agent/office when I moved states. The assigned agent, Lindsey, provided me a quote. I agreed to quote but then when I went to pay my monthly payment it was $30 higher per month than the agreed upon amount. I contacted her about it and she said she would look into it and that the charge must have been a mistake. When I hadn’t heard back in over 2 weeks, I called the office. She said “whoops it was a typo in the original quote and the premium they charged me would be the monthly amount”. She then took quite some time to provide me new quotes. They refused to refund the difference. Given their lack of professionalism and poor response times I wouldn’t recommend this office. Needless to say, I switched to a different agency with far better customer service and better rates."
We responded:
"Thank you for sharing your feedback. We're truly sorry for the mistake surrounding your insurance transition to Washington and understand your frustration. In reviewing the situation, we understand there was a quoting error and that, combined with state regulated rates, we were not able to honor the originally quoted price. We want to assure you that we are not withholding any funds and if there is any unused premium, it will be refunded to you once cancelation is confirmed. Once again, we apologize for the mistake, along with the confusion and frustration it caused. We appreciate the opportunity to have served you and wish you the best with your new agency. "
Aiych Factor
August 1, 2025
5
out of
5
rating by Aiych Factor
"I can’t say enough about the excellent service I’ve consistently received from Teresa Garten’s team! While traveling, I had some disruptions with my payments, but the staff—through phone calls and texts—worked tirelessly to keep my vehicle and whole life insurance plans active and ensure I had no issues. When I was involved in a minor accident, they handled all of the legal concerns quickly and professionally, and my rates didn’t go up. A special shoutout to Lindsey, who kept a close eye on my payments to make sure I wasn’t overcharged, left detailed notes for the whole team, and ensured everything was always clear and accurate. Sarah was equally friendly and helpful when I called back, and it truly feels like the whole staff cares about their clients. Lindsey even made sure I received the correct payment due for switching a vehicle from my back-and-forth changes in garage liability to full coverage, without being overcharged. If you want a team that goes the extra mile and treats you like family, look no further. Highly recommended!"
We responded:
"Thank you, Aiych Factor, for your wonderful feedback! I'm so happy to hear that our team, especially Lindsey and Sarah, provided you with the support and care you needed during your travels and after your accident. We strive to treat everyone like family and ensure all your insurance needs are handled smoothly. If there's anything else we can assist you with, feel free to reach out anytime!"
Grace Shintaffer
July 11, 2025
5
out of
5
rating by Grace Shintaffer
"Best experience, great people and a lovely family. I hope this business succeeds!"
We responded:
"Thank you for your wonderful review, Grace! I'm happy to know you had such a positive experience with us. Your kind words mean a lot, and we're committed to continuing to provide excellent service. Let us know if there's anything else we can assist you with!"
Tiffany Schuman
July 4, 2025
5
out of
5
rating by Tiffany Schuman
"Teresa is amazing! Her dedication to her clients is unmatched! I highly recommend her team for all your insurance needs."
We responded:
"Thank you, Tiffany! I'm so happy to hear your kind words about the dedication we bring to our work. We truly appreciate your recommendation and are here for any insurance needs you might have. Let us know if there's anything else we can assist you with!"
Rachael
July 4, 2025
5
out of
5
rating by Rachael
"Excellent customer care! :))"
We responded:
"Thank you for your review, Rachael! I'm happy to know you received excellent customer care. We’re always here to assist with your insurance needs. Let us know if we can help with anything else!"
sanjuankelso
June 21, 2025
5
out of
5
rating by sanjuankelso
"I’ve had great service obtaining our policies and dealing with a couple claims."
We responded:
"Thank you, Kelsey!! I'm happy to hear that you've had a positive experience with your insurance policies and claims. Our office is committed to providing excellent service, and your feedback means a ton! If you ever need assistance or have questions, feel free to reach out!"
George Haselton
June 6, 2025
5
out of
5
rating by George Haselton
"So pleasant to deal with an amazing & thorough communicator as Teresa. Always willing to make the extra effort no matter how small the request. A truly exceptional operation. So glad Im with them!"
We responded:
"Thank you George, the pleasure is ours! We appreciate you choosing our office for your insurance needs! Your kindness means a ton to our team!"